AR Analyst with Italian

Introduction

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.

Your role and responsibilities

The AR Analyst plays a critical role in managing the end-to-end process of accounts receivable, including credit management, collection management, cash application, dispute and deduction, and trade spend management in close collaboration with cross-functional teams. This is a fantastic opportunity to work in a dynamic and fast-paced environment and to develop your skills in financial management, process optimization, and customer service.

Required technical and professional expertise

• Fluent Italian and English required
• Knowledge of Microsoft Office package, SAP & HRC
• Strong analytical skills to interpret financial data and prepare reports
• Excellent communication and relationship management skills to interact effectively with sales teams, customers, and internal stakeholders
• Ability to work independently and as part of a team, with experience in coordinating efforts with cross-functional groups
• Self-motivated with strong organizational skills and ability to handle multiple tasks and priorities
• Detail-oriented with a high level of accuracy and commitment to compliance with policies and regulations
• Comfortable working in a fast-paced environment and under pressure to meet deadlines
• Ability to work in a hybrid model, with a weekly (3-day) presence in the Krakow office

Preferred technical and professional experience

• Exposure to Quality Standards: Familiarity with operational metrics and quality standards in a service operations environment, including understanding of key performance indicators and service level agreements.
• Basic Knowledge of Process Analysis: Exposure to analyzing processes and identifying areas for improvement, including understanding of workflow optimization and efficiency gains.
• Familiarity with Customer Service Tools: Basic understanding of tools and systems used to manage customer interactions, including ticketing systems and customer relationship management software.
• AR/OTC process knowledge
• BA or MA in Finance, Accounting, Business Administration, or a related field

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.