Change and Training Manager

Job Description

Position Overview
Seeking an experienced Change & Training Manager to support a large-scale transformation initiative. This is a hands-on, broad change role requiring someone who can independently manage training, communications, stakeholder engagement, and adoption efforts in a fast-moving, ambiguous environment. This role is local to NYC at minimum 2 days/week, with flexibility to 3-4 days/week as needed.

Day-to-Day Responsibilities

• Partner with process owners and stakeholders to understand upcoming changes and business impacts.
• Develop and execute training plans, including organizing and supporting training delivery.
• Create communication plans and messaging tailored to different stakeholder groups.
• Translate business and stakeholder needs into actionable training and change activities.
• Drive stakeholder engagement and adoption throughout transformation initiatives.
• Manage multiple change workstreams and priorities with minimal oversight.
• Apply change-management methodologies such as Prosci ADKAR.

Onsite & Hours

• Minimum 2 days/week onsite, with flexibility for 3–4 days onsite as needed based on training, delivery, and stakeholder needs.
• Typical hours are approximately 8:00/8:30 AM–4:00/4:30 PM, with occasional schedule flexibility required for trainings.

Skills and Requirements

Must-Have Requirements

• 6–8+ years of training and change-management experience.
• Bachelor's degree with relevant corporate experience.
• Experience independently leading end-to-end change and adoption efforts.
• Hands-on experience with training, communications, stakeholder management, and change adoption.
• Knowledge of formal change methodologies, ideally Prosci ADKAR.
• Strong stakeholder management and influencing skills across organizational levels.
• Ability to bring structure to ambiguity and manage multiple competing priorities.
• Strategic thinker who is equally comfortable with hands-on execution.

Nice to Have

• Consulting experience, particularly within enterprise transformation.
• Experience working in large, complex or matrixed organizations.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].