Credit and Collections Analyst

Experience Required

3 years

Minimum Education Required

Associates

Expected Start Date

11/23/2026

Compensation

$70,000.00 - $85,000.00 / Yearly

Hours Per Week

35

Number Of Positions

1

Job Description

ABOUT SEIKO WATCH OF AMERICA

Seiko Watch of America is a wholly owned subsidiary of Seiko Group Corporation, which was established in 1881. As one of the few true "manufacturers" that design, develop and produce all components of watches, including the hairspring of its mechanical movements, the company offers a series of collections available worldwide that incorporate traditional Japanese design combined with the very best of watchmaking technology in the Seiko, Grand Seiko and Credor brands.

If you believe that timing is a key factor in your next career position, come join SEIKO Watch of America, an industry leader in the field of precision timepieces! This is an excellent opportunity for professional and personal growth.

Credit and Collections Analyst

Key Responsibilities

Accounts Receivable & Collections:

Manage high-volume B2B accounts receivable aging reports for Canadian wholesale and retail accounts.

Initiate proactive collection calls, emails, and statement runs for current, upcoming, and overdue accounts.

Monitor credit limits, place or lift order holds, and evaluate shipping releases in coordination with customer service and sales.

Credit Risk Assessment:

Review credit applications, financial statements, and external credit bureau reports (e.g., D&B) to assess customer creditworthiness.

Recommend appropriate credit limits and payment terms (Net 30, seasonal terms, etc.) for new and existing accounts.

Dispute Resolution & Reconciliations:

Partner closely with Sales, Billing, and Warehousing teams to investigate and resolve pricing discrepancies, short shipments, or promotional chargebacks.

Reconcile complex customer accounts, process payment applications, and handle credit memos or write-offs per company approval thresholds.

Reporting & Compliance:

Generate weekly and monthly aging, cash forecasting, and delinquency reports for senior management.

Ensure compliance with Canadian financial regulations, company credit policies, and SOX/audit requirements.

To be successful in this role, you will need:

Experience:

2 to 4 years of hands-on experience in credit, collections, or general accounting.

Experience within wholesale, luxury goods, fashion, or retail distribution is a strong asset.

Technical Skills:

Advanced proficiency in Microsoft Excel (VLOOKUPs, pivot tables, aging schedules).

Familiarity with major ERP/accounting systems (e.g., SAP, Oracle, NetSuite).

Soft Skills & Attributes:

Exceptional communication and negotiation skills with a diplomatic, tactful approach suited for luxury retail partners.

High attention to detail, analytical mindset, and strong problem-solving capabilities.

Bilingualism (English and French) is preferred to support nationwide Canadian accounts.

Benefits Program

Excellent health, dental and vision insurance eligible 1st of the month following 30 days of service; generous employer contribution)

Immediate participation in the 401(k) and 75% employer match after six (6) months of service to a maximum 6.8%

Company paid Short Term & Long Term Disability

Excellent PTO program

Voluntary FSA

Employee product discount

Seiko Watch of America is an equal opportunity employer that promotes diversity and is committed to environmental sustainability.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you require alternative methods of application or screening, please contact Seiko Human Resources directly at 201-529-5730

No Agencies Please

EOE/ADA

Place of Work

Hybrid

Requisition ID

002

Job Type

Full Time

Application Email

[email protected]