French speaking Customer Support Representative

We’re Hiring: French speaking Customer Support Representative

Do you enjoy helping people, solving problems, and working in a supportive, international environment? We’re looking for a Customer Support Representative to join our team and play a key role in delivering great customer experience.

Job details

• Employment type : Full-time, 40 hours/week
• Work mode : Hybrid (1 day/week in office)
• Location : Budapest, Hungary, 9th District, Mill Park office building
• Working hours : Standard business hours (Monday–Friday, 08:00–18:00)

What we offer - Our benefits

• Competitive salary package
• Annual bonus system
• Cafeteria package
• Risk and accident insurance
• Language course reimbursement
• Free or discounted medical services at a private clinic
• All You can Move Sportpass
• Friendly, inclusive, and fast‑paced team culture
• Opportunity to work with modern, cloud‑based solutions and global customers

What you’ll do:

• Support customers via phone and email
• Troubleshoot account, document, template, and billing issues
• Meet SLAs and deliver outstanding customer experience
• Proactively identify product improvements

What we’re looking for:

• 1+ year experience in customer service/call center/sales
• Strong communication skills, fluent English + French
• Customer‑first mindset, problem‑solving attitude
• Salesforce experience is a plus

CogHU103

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.