Operations Policy Administrator - Management Analyst 4

Working Title: Operations Policy Administrator - Management Analyst 4

Job Class: Management Analyst 4

Agency: Revenue Dept

• Job ID : 98311
• Location : St. Paul
• Telework Eligible : Yes, Hybrid
• Full/Part Time : Full-Time
• Regular/Temporary : Limited
• Who May Apply : Open to all qualified job seekers
• Date Posted : 11/10/2026
• Closing Date : 11/23/2026
• Hiring Agency/Seniority Unit : Revenue Dept / Revenue (inc Assessors)-MAPE
• Division/Unit : Commissioner's Office / CO-Operations Policy
• Work Shift/Work Hours : Day Shift
• Days of Work : Monday - Friday
• Travel Required : No
• Salary Range: $34.07 - $50.53 / hourly; $71,138 - $105,506 / annually
• Classified Status : Unclassified
• Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE
• End Date : 12/31/2027
• FLSA Status : Exempt - Administrative
• Designated in Connect 700 Program for Applicants with Disabilities (mn.gov/mmb/…) : No

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

This posting may be used to fill multiple vacancies.

Are you a skilled communicator with strong facilitation and project management skills with the desire to innovate and improve upon policies, procedures, processes, and internal controls within state government operations? The Department of Revenue is looking to fill a temporary position on the Operations Policy Team, this team works proactively create, review, and update our administrative policies, procedures, and internal controls. This position will have the opportunity to lead change, improve the employee experience, and evaluate fraud prevention internal controls across the organization.

Operations Policy Team members will the oversee the development and implementation of new and existing state and agency operation policies, practices, procedures, internal controls, and fraud prevention initiatives; develop implementation plans for including risk assessments, scope, communication plan, schedule, and resources to document critical business operations within the agency and ensure timely implementation and communication; and lead the facilitation, development, and documentation of new and existing critical process and procedures to ensure key functions of the agency can be maintained.

As an employee at the Department of Revenue, you’ll join a group of professionals who strive to be innovative, collaborative, and results-driven by thinking big, having fun, and promoting the common good. We are committed to an inclusive work environment that values each employee and works to continually address the needs of the communities we serve. This position provides a flexible work schedule with hybrid telework options available.

This position is eligible for hybrid telework. Employees living within 50 miles of the office will be required to work in the office at least 50% of the time each month. Employees may reside outside the state of Minnesota if they live in a state bordering Minnesota and are within 50 miles of the primary work location.

Existing employees who were approved to telework from a bordering state and more than 50 miles from their work location before June 1, 2025, may retain this arrangement unless they move farther away.

Please note that this is a temporary position expected to last until 12/31/2027.

Candidates should also be aware that unclassified leaves of absence will not be granted to current MDOR employees. Applicants should consider these conditions when determining whether the position meets their availability and employment needs.

Minimum Qualifications

• Three (3) years* of advanced-level professional analysis experience

*A bachelor's degree in a closely related field as determined by the agency may substitute for one year of experience; associate degree may substitute for six months of experience.

Applicants who meet the above experience requirements will be further evaluated based on the following:

• Exceptional written and oral communication skills to effectively develop and present on operational policies and procedures
• Strong project management or facilitation skills
• Experience juggling multiple projects with fluctuating deadlines while maintaining meticulous attention to detail
• Experience exhibiting judgment on complex and ambiguous issues, fostering collaboration among leaders, teams, and stakeholders

Preferred Qualifications

• Strong teamwork skills, including willingness and ability to consult with subject matter experts from operational teams within the organization
• Experience leading organization-wide operational planning efforts and establishing process timelines and deliverables
• Strong written and verbal communication skills with the ability to build collaborative relationships, facilitate productive discussions, and collaborate effectively with internal and external partners to influence and negotiate positive outcomes
• Demonstrated experience leading and managing change and the desire and ability to innovate and improve upon processes
• Ability to foster a diverse and inclusive workplace and work with individuals from all background, with the experience of creating a work environment where differences are valued, encouraged, and supported
• Ability to prepare comprehensive reports, policies, and procedures
• Strong interpersonal skills with the ability to identify, evaluate, negotiate, and resolve critical management issues

Physical Requirements

Requires occasional moving of articles such as boxes, accounting records, laptop computer, and portable printer.

Additional Requirements

As part of an offer of employment, a fingerprint-based background check will be conducted in accordance with IRS Publication 1075. This will include, but is not limited to, verification of degrees and licensures, state and federal criminal history checks, and a review of tax filing and payment history. All individual income tax filing and payment obligations must be current prior to interviewing for this position.

Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status). The Department of Revenue is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. MDOR does not participate in E-Verify.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email [email protected] . Please indicate what assistance is needed.