Personal Risk, Account Manager (MN - hybrid)

Job Duties

Posting Description

Who We Are:

NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance who has also earned the WORK180 employer endorsement. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the world address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: nfp.com.

Summary of Role:

TheAccount Manageris responsible for working with Advisors/Client Executives and Account Executives to service client accounts. The position requires day-to-day client servicing for a specific set of clients and entails a great deal of verbal, electronic and other written communications. You will manage the renewal and marketing process and prepare materials for presentations and communications, partnering with more senior team members. Work is completed with a significant amount of independent discretion. While in this role, you will be developing relationships with clients and carrier contacts and working proactively to effectively and efficiently deliver services to clients. In addition to managing your own clients, you may also continue to support the Account Management Team as assigned.

We offer the flexibility of a hybrid schedule in our Minneapolis, MN office. Working in the office is essential for fostering collaboration and career connections.

Essential Duties and Responsibilities:

Works proactively to build relationships with carrier and client contacts; takes an active role in meetings.

Prepare and send the request for proposals to applicable insurance carriers and spreadsheets results as they come in. Prepare the first draft of the renewal presentation.

Takes the lead on reviewing proposals and carrier source documents for accuracy in collaboration with the Account Executive or Advisor/Client Executive. Begins to communicate directly with clients and carriers, with approval from the Account Executive or Advisor/Client Executive.

Creates and maintains client documents in accordance with office procedures. Keep client policy records in the agency management system.

Utilize agency management system, rating system, and carrier websites.

The first line of answering billing questions from clients and insurance company personnel.

Knowledge, Skills, and/or Abilities:

Highly organized with excellent verbal and written communication skills

Self-confident to make sound independent decisions

Ability to successfully interact with a variety of people and function well both in a team environment and autonomously

Ability to handle situations in a calm, courteous and professional manner

Customer focused to establish and maintain effective relationships

Intermediate level of experience in Microsoft Office products, specifically Word, Excel and Outlook

Ability to prioritize multiple tasks to meet deadlines

Must be able to read, analyze and reconcile financial reports

Possess strong analytical and problem-solving skills

Sharp attention to detail, decision-making skills, and problem resolution

Flexibility and adaptability to changing priorities, deadlines and technology

Education and/or Experience:

More than 3 years of Personal Lines client service experience. Must include experience with an insurance brokerage or independent insurance agency

Demonstrated experience in relevant lines of coverage and running a book of business

Demonstrated experience with related carriers such as Travelers, Safeco, Progressive, AutoOwners

Fluency with EPIC or similar agency management system

Associate's Degree (or equivalent) or BA/BS preferred. HS Diploma or equivalent with additional education/training required.

Certificates, Licenses, Registration:

P&C Insurance License is required upon hire

What We Offer:

We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The base salary range for this position is $60,000 - $80,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

NFP and You... Better Together!

NFP is an inclusive Equal Employment Opportunity employer.

#NFP

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Aon provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, or domestic partner status. Aon is committed to a diverse workforce and is an affirmative action employer.

Minimum Education Required

Associate Degree

Minimum Experience Required

3 - 20 years

Shift

First (Day)

Number of Openings

1

Public Transportation Accessible

Yes

Veterans Encouraged to Apply

No

Physical Required

Yes

Drug Test Required

Yes

Compensation

$60,000.00 - $80,000.00 / Annually

Postal Code

55413

Job Type

Full Time

Place of Work

On-site

Requisition ID

108567

Job Benefits

Not specified