Project Manager - Hybrid - In Person Interview

*** In Person Interview *** Very long term project; initial PO for 1 year and usually the project goes for 3-5 years with this customer *** Hybrid; 2 days a week onsite****

Job Description

This position is for an experienced Program/Project Manager to lead multiple Information Technology (IT) programs and projects supporting client organization. Projects/programs are primarily complex enterprise initiatives related to IT implementation and maintenance of Call Center solutions.

Program/Project Manager's Role and Responsibility

Includes, but is not limited to:

• Provide Enterprise program/project management for project activities to ensure that the program/project is completed on time, within budget and within scope.
• Thorough understanding of IT Infrastructure Technology and a good understanding of industry standard processes related to IT Infrastructure.
• Define program/project scope, duration, resources and cost, as well as the best course of action/approach to attain the project objectives.
• Provide project management for project scheduling, tracking, issue management, risk management, change management, and status reporting.
• Follow the State Unified Information Technology Environment (SUITE) Project Management Methodology (PMM) and System Engineering Methodology (SEM), based on Industry standard PMI framework and SEI's CMMI framework.
• Utilize the State's Project Portfolio Management (PPM) tool (Clarity and Azure DevOps) on all projects.
• Plans and coordinates work with teams. Designs and implements project plans. Generally, work with other IT managers and IT technical teams. Relies on experience and judgment to plan and accomplish goals.
• Relies on experience and judgment to plan and accomplish goals. A significant degree of creativity and latitude is required. Works under limited supervision with considerable latitude for the use of initiative and independent judgment
• Self-directed and independent. Responsible for the coordination and completion of projects. Oversees all aspects of projects. Sets deadlines, assigns responsibilities, and monitors and summarizes progress of project. Prepares reports for upper management regarding status of project.
• Creates a structure and organization for the management of a complex environment with emphasis on quality, productivity, and consistency. Directs corrective actions in any area where performance falls below objectives.

Skills

• ITIL Certification preferred
• PMP Certification preferred
• Project management experience with Enterprise IT Initiatives - 5 years
• State of Michigan SUITE or equivalent Project Management Methodology based on PMI - 5 years
• Project and Portfolio management System e.g. Clarity, Microsoft Project - 5 years
• Agile experience - 3 years
• Strong Leadership and communication skills - 10 years - Required