๐๐ซ๐ ๐ฒ๐จ๐ฎ ๐ก๐ข๐ ๐ก๐ฅ๐ฒ ๐จ๐ซ๐ ๐๐ง๐ข๐ฌ๐๐, ๐๐๐ญ๐๐ข๐ฅ-๐๐จ๐๐ฎ๐ฌ๐๐ ๐๐ง๐ ๐ฉ๐๐ฌ๐ฌ๐ข๐จ๐ง๐๐ญ๐ ๐๐๐จ๐ฎ๐ญ ๐ค๐๐๐ฉ๐ข๐ง๐ ๐ฌ๐๐ฅ๐๐ฌ ๐จ๐ฉ๐๐ซ๐๐ญ๐ข๐จ๐ง๐ฌ ๐ซ๐ฎ๐ง๐ง๐ข๐ง๐ ๐ฌ๐ฆ๐จ๐จ๐ญ๐ก๐ฅ๐ฒ?
Weโre looking for a Sales Operations Administrator to play a key role in supporting Sageโs relationships with our Business Partners and Distributors. Youโll help ensure our partner operations run efficiently and accurately, providing essential back-office support across billing, bookings, supplier ordering and software licence distribution.
Working closely with Sales, Partner Marketing, Legal, Product Marketing and Finance, youโll be an important link between internal teams and our external partners, helping to deliver a seamless and compliant experience.
This is a hybrid role based in Johannesburg, requiring a minimum of 3 days on-site per week.
๐๐ก๐๐ญ ๐ฒ๐จ๐ฎโ๐ฅ๐ฅ ๐๐ ๐๐จ๐ข๐ง๐ :
- Manage billing for software purchases made by Business Partners across Sage billing systems.
- Support compliance and governance processes relating to partner relationships.
- Work with Finance and Accounting teams to resolve billing discrepancies and maintain invoicing accuracy.
- Prepare and maintain partner bookings reports, helping identify trends and opportunities for improvement.
- Provide day-to-day operational support, including data entry, documentation and partner correspondence.
- Act as a key liaison between internal teams and external partners, ensuring clear and timely communication.
- Place supplier orders and help ensure products and services are delivered in line with partner requirements.
- Manage the accurate distribution and tracking of software licences to partners and Authorised Service Managers.
- Support partners with licence activation, renewals and compliance requirements.
- Keep Business Partners and Distributors updated on their orders and respond promptly to queries.
- Maintain accurate records, reports and system data, carrying out regular quality checks to identify and correct errors.
- Support cross-functional projects and initiatives across the business.
๐๐ก๐๐ญ ๐ฐ๐โ๐ซ๐ ๐ฅ๐จ๐จ๐ค๐ข๐ง๐ ๐๐จ๐ซ:
Youโll be a structured and organised individual who takes pride in accuracy and getting the details right. Youโll be comfortable managing multiple priorities, communicating with different stakeholders and working collaboratively across teams.
๐๐จ๐ฎ ๐ฆ๐ฎ๐ฌ๐ญ ๐๐ซ๐ข๐ง๐ :
- Strong attention to detail and a commitment to data accuracy.
- Excellent organisation and time-management skills.
- Strong written and verbal communication skills.
- A proactive, responsive and team-focused approach.
- Confidence working with internal stakeholders and external partners.
- The ability to follow processes while identifying opportunities to make things work more effectively.
- Experience on NetAdmin and CRM
- Knowledge of resources available across Sage functions to assist partner in achieving goals for success.
This is a great opportunity to join a collaborative team where youโll have a direct impact on the experience of our Business Partners and help keep Sageโs channel operations running smoothly.
๐๐ก๐๐ญ ๐ฒ๐จ๐ฎ ๐๐๐ง ๐๐ฑ๐ฉ๐๐๐ญ ๐๐ซ๐จ๐ฆ ๐ฎ๐ฌ:
Weโre committed to creating an inclusive environment where everyone can thrive. Youโll have the opportunity to collaborate with teams across Sage, build your knowledge of our partner business and develop your experience in a fast-paced, commercially focused environment.
๐๐จ๐ฎ๐ซ ๐๐๐ง๐๐๐ข๐ญ๐ฌ:
- Sage Academy leave: On-going training and professional development + 5 paid days per year to engage in learning opportunities.
- 15 days annual leave for fixed term colleagues and 20 annual leave days for permanent colleagues. The annual leave entitlement for permanent colleagues will increases with seniority. 30 days sick leave in a 3 year cycle, 6 days of Family responsibility leave and Religious leave combined, and 5 or 10 days of sports leave based on representation.
- Paid 5 days yearly to volunteer through our Sage Foundation.
- Employee Assistance Program: free, 24/7 short-term counselling, practical support and coaching for you and your family.
- Flexible work patterns and hybrid working.
#LI-VS1
Finance Operations
South Africa
Johannesburg
Hybrid
Working at Sage means youโre supporting millions of small and mid-sized businesses globally with technology to work smarter and move faster. We build software that reduces busywork so customers can spend less time on admin and more time building their business.
Our colleagues are high-performers who prioritise growth, make bold choices, and focus and galvanise to get things done. They work on meaningful, market-shaping initiatives that stretch their skills, sharpen their craft, and create real customer impact.
Explore our culture and benefits: sage.com/careers/working-at-sage
We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, contact [email protected] .
Sales Admin Representative - 6 Month Contract
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Equal Employment Opportunity (EEO)
Sage is committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities.
In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Sage will be based on merit, qualifications, and abilities. Sage does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, protected disability, veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable law.
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