Salesforce DevOps / Release Engineer

Salesforce DevOps / Release Engineer

Role Overview

We are seeking an experienced Salesforce DevOps / Release Engineer to manage and optimize the end-to-end Salesforce release lifecycle. This role will focus on CI/CD automation, Copado administration, deployment quality, release governance, and environment management across multiple Salesforce environments.

The ideal candidate will bring strong hands-on experience with Salesforce DevOps, Copado, Git/source control, CI/CD pipelines, and release management , with the ability to collaborate effectively across development, QA, architecture, operations, and business teams to deliver reliable and efficient production releases.

Work model

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements , this is a hybrid position requiring 3 days a week in a client or Cognizant office in Plano, TX. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.

Key Responsibilities

• Manage end-to-end Salesforce releases and deployments across Development, QA, UAT, and Production environments.
• Build, maintain, and enhance CI/CD pipelines using Copado, Git/source control, and Salesforce DevOps tools .
• Administer Copado pipelines , including branching strategies, user stories, promotions, validations, and metadata deployments.
• Automate build, testing, deployment, release validation, and quality-gate processes to improve efficiency and reduce deployment risk.
• Perform release readiness assessments, dependency analysis, deployment validation, rollback planning, and post-production verification .
• Manage source control processes, branching, merge conflicts, metadata alignment, and environment synchronization.
• Troubleshoot deployment failures, conduct root-cause analysis (RCA) , and implement preventive measures to improve release stability.
• Support release and change management , including release calendars, documentation, audit trails, and compliance requirements.
• Develop and maintain dashboards and metrics to track release quality, deployment efficiency, DevOps maturity, and process compliance .
• Partner with Salesforce Architects, Developers, QA, Operations, and business stakeholders to establish DevOps best practices and continuous improvement initiatives.

Required Qualifications

• Strong hands-on experience with Salesforce DevOps and release management .
• Hands-on experience administering and managing Copado for Salesforce deployments.
• Strong understanding of CI/CD concepts, pipelines, and deployment automation .
• Experience with Git and source-control practices , including branching, merging, and conflict resolution.
• Experience managing deployments across Salesforce sandboxes and Production environments .
• Knowledge of Salesforce metadata, environment synchronization, validation, and deployment dependencies.
• Experience with release readiness, rollback planning, deployment troubleshooting, and root-cause analysis .
• Familiarity with Agile methodologies and Jira or similar work-management tools.
• Experience with scripting and automation to improve DevOps and deployment processes.
• Strong communication and collaboration skills with the ability to work across technical and business teams.

Preferred Qualifications

• Experience supporting large-scale, enterprise Salesforce implementations .
• Previous experience within banking, financial services, or other highly regulated environments .
• Exposure to release governance, audit controls, and compliance requirements within complex Salesforce programs.
• Salesforce and/or Copado certifications are a plus.

Key Skills

• Salesforce DevOps
• Copado
• CI/CD
• Git
• Source Control
• Release Management
• Deployment Automation
• Salesforce Sandboxes
• Branching & Merge Strategy
• Salesforce Metadata
• Agile
• Jira
• Scripting & Automation
• Release Governance

Salary and Other Compensation:

The annual salary for this position is between $100,00– $150,000 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.