Experience Required
60 months
Minimum Education Required
Bachelor's
Compensation
$151,590.00 - $186,100.00 / Yearly
Hours Per Week
40
Number Of Positions
1
Shift
First Shift (Day)
Job Description
Provide technical support to the company’s mainframe applications. Address and develop solutions to complex application problems. Conduct code analysis to provide the company with business friendly explanations to requests and incidents. Resolve critical production incidents. Automate business requests and eliminate business incidents. Handle production incidents and alerts. Analyze and understand application architecture and provide resolutions to business queries and incidents. Provide short-term fixes for critical issues while permanent fixes are applied. Collaborate with partners and provide resolutions to critical incidents. Hybrid Work Schedule.
Bachelor’s degree in any Engineering field and 5 years of experience.
Requires experience with: Pharmacy Benefit Management (PBM); Analyzing and resolving business team applications such as Adjustments, Benefits Administration, and struck instance tickets; Developing short term fixes for critical issues while permanent fixes are applied; Handling Remedy and Service Now tools to track and resolve issues within Service Level Agreements (SLA); Gathering of business requirements and functional requirements; Identifying production problems and providing solutions; Developing and enhancing mainframe systems with batch and online capabilities; Ensuring adherence to standards; Validation, patch support, server(s) upgrade, and Oracle support for PEGA support applications including Benefits Administration, Adjustments, and Modular Network Management Providing on-call production support; Preparing test scripts, design, and code, implementing the implementation process, and providing installation support; Deployment support and validation; and Using: z/OS, Cobol, JCL, VSAM, CICS, DB2, XPEditor, InterTest, File-AID, Changeman, Endevor, Abendaid, SNOW, Pega 8X and Azure.
Apply online at jobs.thecignagroup.com under req 26012987
Place of Work
Hybrid
Requisition ID
26012987
Job Type
Full Time
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