Sr. Program Analyst - Office of the CIO

This role is a hybrid workstyle: with the associate expected to work from a Raymond James office location at least three days per week, including either Monday or Friday.

Please note: This role is not eligible for Work Visa sponsorship, either currently or in the future.

Technical Skills/Experience:

• Demonstrated program and project management experience, including planning, governance, milestone tracking, risk and issue management, and executive status reporting
• Strong data analytics skills with the ability to consolidate complex information, identify trends, develop insights, and translate findings into clear recommendations
• Experience developing executive dashboards, scorecards, metrics, and recurring management reporting
• Proficiency with reporting and productivity tools such as Excel, Power BI, Tableau, Smartsheet, PowerPoint, or similar platforms
• Experience supporting change management, including stakeholder analysis, communications, readiness planning, adoption measurement, and implementation support
• Strong business consulting, problem-solving, and process-improvement capabilities
• Ability to structure ambiguous business problems, facilitate cross-functional discussions, and drive work from initial concept through execution
• Strong executive communication and presentation skills, including the ability to create concise, decision-oriented materials for senior leadership
• Experience supporting strategic planning, operating-model development, portfolio management, or transformation initiatives
• Prior consulting or Big Four experience preferred, particularly supporting technology strategy, transformation, program management, or organizational change

Responsibilities

• Support the planning, execution, and governance of strategic programs and initiatives across the Office of the CIO (OCIO).
• Manage program plans, milestones, risks, issues, dependencies, and executive status reporting to ensure successful delivery of key objectives.
• Develop executive dashboards, scorecards, metrics, and reporting that provide actionable insights and visibility into organizational performance.
• Analyze business and technology data to identify trends, risks, opportunities, and recommendations that support leadership decision-making.
• Partner with IT and business leaders to solve complex problems, improve processes, and advance strategic priorities.
• Prepare executive presentations, reporting, and communications for senior leadership and governance forums.
• Support portfolio management and organizational change initiatives through stakeholder engagement, communication planning, readiness activities, and adoption tracking.
• Facilitate cross-functional collaboration to drive alignment, accountability, and execution across multiple teams and initiatives.
• Establish and enhance repeatable processes, reporting frameworks, and governance practices to improve operational effectiveness and transparency.
• Drive initiatives from concept through implementation, ensuring delivery of measurable business outcomes.