Technology Trainer

Job Description

The Senior Technology Trainer provides a variety of professional, high-level technology training
services to the lawyers and staff of the firm through in-person and remote training delivery. They
identify training service requirements through training needs analysis, training requests, technology
initiatives, office outreach, feedback, and service desk reports.
The Senior Technology Trainer takes action to meet training demand by working with global and
local training and technology teams to develop and implement effective training programs using a
variety of different educational skills, tools, mediums, and software.

Provides assistance and training to end users for firm-approved applications in a variety of
different methods (e.g., classroom, one-on-one, video, online eLearning systems and
remote virtual learning)
2. Works with attorneys and business services team members in the office and across other
locations to identify training needs, creating classes designed to promote learning and the
most effective use of technology
3. Conducts training needs analysis and supports the development of innovative programs to
meet those needs and promote the use of technology to improve individual and team
performance
4. Builds a comprehensive knowledge of the workflow, applications and practices of lawyers
and other employees to support the delivery of consultative training
5. Evaluates and customizes training in order to meet the specific needs for new hire and
onboarding training, technology rollout training, or ongoing education initiatives
6. Actively contributes ideas for service improvement including new courses, delivery, and
learning methods using a continuous improvement framework
7. Provides training via hands-on in-person group classes, demonstrations, one-on-one
training, video conferencing, and other remote learning tools

Targeting $90-125K salary

Skills and Requirements

• Bachelor’s degree level or equivalent required
• Bachelor’s degree in Digital Education, Information Systems, Teaching or related learning

or technology field preferred

• A minimum of five years’ related job experience considered in lieu of a bachelor’s degree
• Microsoft Certified Trainer certification or an equivalent adult learning and development

certification is preferred, E.g. Certified Professional in Learning and Performance

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].