VDI VMware Horizon Administrator

Job Title: Manager- VDI VMware Horizon Administrator

Job Location: Hybrid- (3 days in office)- New York, NY, USA

We are seeking an experienced VDI VMware Horizon Administrator to design, implement, administer, and support enterprise-scale Virtual Desktop Infrastructure (VDI) environments. The ideal candidate will have strong expertise in Omnissa Horizon (formerly VMware Horizon) , Windows desktop virtualization, application delivery, profile management, and endpoint technologies. This role requires hands-on experience troubleshooting complex VDI environments while ensuring high availability, performance, and end-user satisfaction.

Salary and Other Compensation:

The annual salary for this position is between $73,000 to $115,000 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

In this role, you will

• Administer, maintain, and support enterprise-scale Omnissa Horizon (formerly VMware Horizon) Virtual Desktop Infrastructure (VDI) environments.
• Build, maintain, patch, and optimize Horizon Golden Images/Master Images , ensuring standardization, security compliance, and optimal end-user performance.
• Manage Horizon Connection Servers , desktop pools, instant clones, and related Horizon infrastructure components.
• Create, package, test, publish, and manage applications using MSI, MSIX, App Volumes Packages, and AppStacks .
• Administer and support App Volumes , including application assignments, package lifecycle management, and troubleshooting application delivery issues.
• Configure, administer, and support Dynamic Environment Manager (DEM) policies, user environment settings, and desktop personalization.
• Implement and support FSLogix profile containers and profile management solutions to enhance user experience and performance.
• Deploy, administer, and troubleshoot Windows 10/11 virtual desktops and related operating system configurations.
• Support and manage thin client devices , including Dell Wyse, HP ThinPro, and IGEL platforms.
• Perform image lifecycle management activities, including OS upgrades, patching, application integration, testing, and deployment of updated desktop images.
• Monitor VDI infrastructure health, performance, capacity, and availability, proactively identifying and resolving issues.
• Troubleshoot complex VDI, application delivery, profile management, connectivity, and end-user computing issues.
• Collaborate with infrastructure, networking, security, and end-user computing teams to implement enhancements and maintain service reliability.
• Develop and maintain technical documentation, operational procedures, and knowledge base articles.
• Participate in incident, problem, change, and release management activities while supporting production VDI environments.

What you’ll need to succeed (required skills)

• 10+ years of IT Infrastructure and End User Computing experience.
• Hands-on experience administering Omnissa Horizon (formerly VMware Horizon) VDI environments.
• Strong experience with Horizon Connection Servers , desktop pools, and virtual desktop lifecycle management.
• Working knowledge of building, maintaining, patching, optimizing, and deploying Horizon Golden/Master Images .
• Working knowledge of creating, testing, and managing App Volumes packages and AppStacks .
• Working knowledge of configuring and administering Dynamic Environment Manager (DEM) policies and user environment settings.
• Experience with FSLogix profile management .
• Expertise in Windows 10/11 administration, deployment, and troubleshooting .
• Experience with MSI/MSIX application packaging and deployment .
• Experience supporting Dell Wyse, HP ThinPro, and IGEL thin clients .
• Strong troubleshooting skills across VDI, Windows OS, application delivery, and end-user computing environments.

Preferred Qualifications

• Experience with VMware vSphere, ESXi, and related virtualization technologies.
• Familiarity with PowerShell scripting and automation.
• Experience supporting large-scale, highly available VDI environments.
• Relevant certifications such as Omnissa Certified Professional (OCP) , VMware Certified Professional (VCP) , Microsoft certifications, or equivalent.

Required Skills

• Omnissa Horizon (VMware Horizon) Administration
• VMware Administration
• Horizon Connection Servers
• App Volumes / AppStacks
• MSI & MSIX Application Packaging
• Dynamic Environment Manager (DEM)
• FSLogix
• Windows 10/11 Administration & Deployment
• Dell Wyse, HP ThinPro, and IGEL Thin Clients
• VDI Performance Tuning & Troubleshooting
• PowerShell (Preferred)
• Active Directory & Group Policy Management

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contribution
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

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Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.